Yahoo! Small Business System Status

From November 11 through November 21, 2009, we will be upgrading our Yahoo! Business Email servers as part of our ongoing efforts to bring you the best email service possible.

During this time, you may encounter a “Temporary Access Error” message when trying to access your Business Email account. If you see this message, please try accessing your mail again in a couple of hours, after which maintenance on your server should be complete and normal email service restored.

Note that you will not lose any data during this maintenance period.

Some users may experience latency while accessing their web sites.

Some database-driven websites may also display “Error establishing a database connection” or similar database connectivity errors.

We are aware of this issue and are currently investigating.

We have received reports that some Yahoo!-hosted web sites are not visible to all viewers. Yahoo! has investigated this matter, and the issue appears to be specific to certain Internet service providers (ISPs). If you are unable to see your Yahoo!-hosted web site, or are told that others are unable to see it, please visit the following link:

http://whfarm11.com

If this site does not load, please contact your internet service provider and inform them of the connection failure. Please rest assured that most people around the world are able to see your web site, and we hope that your Internet service provider will be able to help you see your site again quickly.

If the site above does load as normal, there may be something else happening with your web site. Please contact Yahoo! Small Business Technical support.

We are aware of this issue and have applied a fix to stop the past due notices from being sent on closed accounts.

We will not try to collect past due amounts on closed accounts

To view all of your accounts’ Service Summary and payment history, please visit billing.yahoo.com.

We will continue to monitor this issue until we get confirmation of complete resolution.

Customers may be able to resolve this issue by updating their Yahoo! ID Password via the Can’t Access my Account link on a sign in page.

In the interim, customers who are affected by this issue should still be able to access their Yahoo! Business Mail via the Web Mail page.