Yahoo! Small Business System Status

We are currently experiencing unspecified difficulties in processing payments for Yahoo! Small Business accounts using the Discover credit card. If you are affected by these difficulties, please use another debit or credit card in its place

The Fax feature is currently disabled for Merchant Solutions accounts. This feature will remain disabled while our 3rd party fax service provider continues to troubleshoot the technical issues with this service. We appreciate your patience, and continue to work toward resolving this issue with our provider. As a workaround, we suggest receiving orders by email, and automatically printing order emails upon receipt. The System Status page will be updated with any changes to the status of this open issue.

On June 30 to early morning July 1, from 10:30 p.m. to 3:30 a.m. (PDT), we’ll be conducting upgrades to help improve system performance. If you do not see a notice about the upgrade in your Store Manager, your store is not affected.

Shoppers may be unable to use gift certificates or coupons when placing an order during the upgrade period. Store Manager will not be available during this time. Merchants should complete all store publishes before the upgrade begins. Publishes in-progress will be stopped resulting in a partial content publish. FDMS batch submissions and site statistics reporting may be delayed until the following day.

Please note: Merchants using the Database Inventory feature should set their "Quantity can Exceed Availability" setting to "Yes" for the upgrade period, or orders may not be accepted. Your inventory will automatically be updated to reflect new orders once the upgrades are complete. Orders received during this time should be checked against available item quantities to ensure the order can be filled.

To modify the "Quantity can Exceed Availability" setting:

1. In Store Manager, click on "Configure Inventory" (located in the Order Settings column).
2. In the Settings Section, change "Quantity can Exceed Availability" to "Yes".
3. Click the "Update" button.
4. Publish your Order Settings.

Following the upgrade, you may restore your original settings if needed, to prevent items from being ordered when they’re not in stock.

We apologize for any inconvenience.

Some merchants may currently be unable to access their Store Control Panel.  We are aware of this issue and are working to resolve it in a timely manner.  There is no impact to live sites.